RSL Fleet have operated in the motor claims industry for over 15 years providing an excellent
level of service to both clients and claimant. We operate a fully automated claim management
system that ensures all claims remain up to date whilst working closely with our dedicated
contractor network ensuring repairs are undertaken in a timely manner.
Where RSL Fleet can distinguish themselves from other claims handling companies or building
contractors is with the backing of a Chartered Loss Adjusting Company. Experience dealing
with claimants whether general public or commercial is central to our ethos of providing all
parties with a fair and reasonable settlement
RSL Fleet ensures that all surveyors undergo inhouse training which helps them correctly
identify damage following vehicle impact whilst accredited contractors provide a professional
service, quality workmanship and value for money.
When representing large organisations, we believe it is fundamental to offer an unrivalled
level of customer service and by doing this we ensure Brand Protection, Cost Control and a
Shorter Claim Lifecycle.
Brand Protection
We ensure the third party is dealt with in a sympathetic manner and their expectations and repairs we dealt with professional claims handlers and contractors thus reducing complications / stress and upset.
Cost Control
Property repairs are undertaken through our approved network of contractors. Repairs are identified correctly and works undertaken in-line with approved rates.
Shorter Claims Cycle.
By managing the claim from start to finish we can ensure the damage is put right in the quickest and most efficient way possible therefore reducing complaints whilst your clients brand remains protected.